This guide covers the Support screen, which is a hub containing several different areas: AI Help, Community Q&A, Feedback, Contact, Local Groups, Business Memos, Office Hours, and Benchmarks.
How to Get Here
Look at the sidebar menu on the left side of the screen
Under the Resources section, click Support (it has a chat bubble icon)
What You'll See
When you first arrive, you see the Support Hub — a set of cards, each leading to a different area:
AI Help — ask Blossom a question and get an instant answer
Community — questions and answers from other users
Feedback — send feedback about the platform
Contact — ways to get in touch with the team
Local Groups — in-person meetups for solopreneurs in your area
Each card has a title, a subtitle, a short description, and a button to enter that area.
Text to Check
Support Hub Cards
For each of the 5 main cards, check:
The card title
The subtitle or tagline
The description text
The button label (like "Ask Blossom," "Browse Questions," "Send Feedback")
Any small detail labels (like "Active discussions: 12" or "Average response time: 2 min")
AI Help Area
When you click into AI Help:
Category names for help topics
Question titles in each category
The "Ask Blossom" button and input field placeholder
Answer text (note: AI-generated answers may be in English — focus on the interface labels)
Back button and navigation breadcrumbs
Community Q&A Area
When you click into Community:
Section title and description
Question cards showing: title, author name, date, status badge, tags
Status badges: "Open," "Answered," "Resolved"
Vote buttons and vote count labels
"Ask a Question" button
Question form labels (title field, description field, tags)
Search bar placeholder text
Filter options (by status, by tag)
Empty state message when no questions match your filter
Answer/response section labels
"Mark as Helpful" or similar voting labels
Feedback Area
When you click into Feedback:
Form title
Feedback type options: "Feature Request," "Experience Feedback," "Bug Report"
Form field labels and placeholder text
Submit button
Success and error messages
Contact Area
When you click into Contact:
Contact method labels (email, phone, etc.)
Urgency selector labels
Description of each contact method
Local Groups Area
When you click into Local Groups:
Section title and description
Group discovery view: group cards with name, city, member count, next meeting date
"My Groups" tab label
Meeting cards showing: date, time, location, topic
Click each card to navigate into that area — check the card labels before clicking and the section content after
Community Q&A
Click "Ask a Question" to open the question form — check all field labels and the submit button
Click on a question to expand the answer thread — check response labels and voting text
Use the search bar — check the placeholder text
Use the filter dropdowns — check all filter option labels
Local Groups
Click on a group card to see group details and meetings
Click RSVP buttons on a meeting — check all three options
Click on a meeting for details — check comment section labels
Switch between "Discover" and "My Groups" tabs
Business Memos
Press Cmd+M (or Ctrl+M on Windows) to open the quick memo shortcut — check the form labels
Click "Create Memo" to open the memo editor
Office Hours
Click on a discussion topic to see contributions
Click "Add Contribution" to open the form — check the form type options and labels
Benchmarks
Check all metric labels and comparison text
Common Issues to Watch For
User-Generated Content vs. Interface Text
Community questions, answers, and memo content are written by users and will often be in English. That is expected. Focus on the interface text — buttons, labels, badges, headings, filter options, placeholder text, and status indicators.
Support Card Descriptions
The support hub cards are the first thing users see. The titles and descriptions should feel welcoming and clear in Mexican Spanish. They guide users to the right place, so natural phrasing matters a lot here.
Status Badges
Badges like "Open," "Answered," and "Resolved" appear throughout the community section. Make sure the same Spanish translation is used consistently everywhere a badge appears.
RSVP Labels
The RSVP options ("Going," "Maybe," "Not Going") should feel natural and casual, matching the friendly tone of a meetup.
Empty States
Many areas show special messages when there is no content yet (no questions, no groups in your area, no memos). These messages should feel friendly and encouraging, not cold or technical.
Checklist
Support Hub
AI Help card: title, subtitle, description, and button are in Spanish
Community card: title, subtitle, description, and button are in Spanish
Feedback card: title, subtitle, description, and button are in Spanish
Contact card: title, subtitle, description, and button are in Spanish
Local Groups card: title, subtitle, description, and button are in Spanish
Detail labels on cards (discussion count, response time) are in Spanish
Community Q&A
Section title and description are in Spanish
"Ask a Question" button is in Spanish
Question form field labels are in Spanish
Status badges (Open, Answered, Resolved) are in Spanish
Vote buttons and labels are in Spanish
Search placeholder text is in Spanish
Filter option labels are in Spanish
Empty state message is in Spanish
Local Groups
Section title and description are in Spanish
"Discover" and "My Groups" tab labels are in Spanish
Group card labels (members, next meeting) are in Spanish
RSVP button labels are in Spanish
Meeting detail labels are in Spanish
Comment section labels are in Spanish
City/state filter labels are in Spanish
Empty state (no groups nearby) is in Spanish
Feedback and Contact
Feedback type options are in Spanish
Form field labels and placeholders are in Spanish
Submit button is in Spanish
Success and error messages are in Spanish
Contact method labels are in Spanish
Business Memos
Section title is in Spanish
Filter options (Active, Archived) are in Spanish
Create button is in Spanish
Memo editor labels are in Spanish
Keyboard shortcut hint text is in Spanish
Office Hours
Section title and description are in Spanish
Status labels (Upcoming, Active, Completed) are in Spanish
Contribution form labels are in Spanish
Upvote button text is in Spanish
Benchmarks
Section title and description are in Spanish
All metric names are in Spanish
Comparison labels are in Spanish
Disclaimer text is in Spanish
General
No text is cut off or overflowing its container
All translations sound natural in Mexican Spanish
Error messages throughout all sections are in Spanish
Loading indicators throughout all sections are in Spanish